CIO Strategy What is IT Modernization CXOTalk #384

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How does an important US government agency modernize its operations, especially during a global crisis? Jamie Holcombe, Chief Information Officer (CIO) for the United States Patent and Trademark Office (USPTO), explains his IT modernization strategy including cloud migration strategies and the CIO role.

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In this episode, we

— IT modernization at the USPTO
— IT modernization challenges in the federal government
— Information technology procurement and IT agility
— IT modernization and the cloud environment
— Culture change and IT modernization
— IT modernization and talent management
— Using IT modernization to improve customer experience
— RPA and IT modernization
— Business transformation and IT modernization

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