How does an important US government agency modernize its operations, especially during a global crisis? Jamie Holcombe, Chief Information Officer (CIO) for the United States Patent and Trademark Office (USPTO), explains his IT modernization strategy including cloud migration strategies and the CIO role.

Thank you to Productiv for making CXOTalk

Read the complete

In this episode, we

— IT modernization at the USPTO
— IT modernization challenges in the federal government
— Information technology procurement and IT agility
— IT modernization and the cloud environment
— Culture change and IT modernization
— IT modernization and talent management
— Using IT modernization to improve customer experience
— RPA and IT modernization
— Business transformation and IT modernization